6M4978 Supervisory Management: Professional Homecare Support Skills Assignment 2026 | GNC

6M4978 Managing People Assignment

Instructions

1. Fill in your name and details on the Title Page.
2. Type your name in the Plagiarism Declaration, which will be accepted as your digital signature.By signing it, you are stating that you will only use your independent work and will acknowledge if you use anyone else’s work. Plagiarism means using another person’s work and not giving them the credit.

   This just means you must quote the work or research of another person by referencing the person’s name using the Harvard referencing system, where possible.

3. Read through the full workbook and every question carefully before beginning to answer.
4. Where possible, use examples from work experience to support your answers. In cases where you do not have anything relevant, demonstrate your understanding by giving an example of something from personal experience with the area of your course or what you think a potential experience might be.
5. To enter answers into the workbook: There is a text box beneath each question to write your answers in. If virtually, click the mouse into the box and begin typing – the box will expand as you enter text.

Learner Record – 15%

Diary Review 15% – 1500 words

Diary style review of Leadership v Management, Inclusion and Diversity and Supervising as a part of a team. 5-8 Blog style entries

This is a personal reflection of your own experiences in the context of your work and as part of the Professional Support Team. Consider the following:

The role and function of Leadership in Professional Homecare or Residential Care Support to include:

• Impact of different styles of leadership, motivational theory and its impact on Professional Homecare or Residential Care Support staff.
• Importance of good working relationships in your organisation
• The ability to lead through delegation acting as a conduit from staff to the upper management levels
• Strengths or weaknesses associated with personal conflict management styles in the context of Professional Homecare Support or Residential Care Support.

The impact that culture, attitudes and values have in the context of Professional Homecare or Residential Care Support to include from the lens of caring for a Service User and working as part of a multicultural team:

• Taking a proactive personal practice approach in Professional Homecare or Residential Support
• Diversity issues: cultural, social linguistic
• Confidentiality and privacy
• Service Users rights and entitlements

Perform Effectively as a supervisory manager as part of a team in the context of Professional Homecare Support or Residential Care Support, to include:

• Sensitive awareness of fairness and team dynamics
• The Importance of being a positive role model
• Set standards and follow staff code of conduct
• The value of membership of trade unions or professional organisations

Essay 20% – Introduction to Manageing People

Essay style 20% – 2000 words

Examine the core elements of supervisory management to include:

• Summary of the duties of a Supervisory Manager with reference to relevant policies
• Awareness of the services associated with Homecare Support/Residential Care
• Awareness of Professional Boundaries as a Supervisory Manager
• Awareness of different Supervisory Management Styles.

Reflection on personal practice using a skills audit tool

Examine Conflict Management in the context of Homecare Support/Residential Care to include:

• Explanation of the role and function of conflict
• Forms of expression of conflict in Homecare support teams and organisations

Identify and Evaluate Legislation Governing Supervisory Management in the context of Professional Homecare Support or Residential Care Support.

Essay 10% – Recruitment

Essay style 10% – 1000 words

Part A

Describe the key steps required to recruit staff to include:

• Planning and screening staff
• Use of application form or detailed Job Description to shortlist candidates
• Draft a set of criteria for recruiting new staff members (a draft policy & procedure)
• Awareness of employment legislation

Part B Continuous Professional Development

Demonstrate competency in staff training  and evaluation to include:

• The use of training aids and materials that draw on best practice and up to date standards
• Sensitive awareness of learner readiness to participate in training
• Training needs analysis to address skills and motivation deficits using skills audits, staff personal goal setting and team building exercises.
• Carry out staff evaluations and support meetings to assess achievement of objectives, meeting goals and identification of opportunities for further development.
• Record keeping relating to renewable training

Departmental Budget- 5%

Part A

Based on a case study: draft a sample departmental budget to include recognition of insurance and other expenses associated with the department

Prepare a departmental budget to include:
● Appropriate formatting using appropriate headings
● Awareness of contingency spending
● Analysis of risk and how this can impact spending i.e. insurance costs, specialist equipment or mechanical aids.

Risk Assessment- 5%

Part B

Carry out a Risk Assessment in the workplace using a template and demonstrate awareness of the importance of access risk assessments

Prepare a  departmental budget to include:

• Risk assessment completed
• Identify risk in the workplace in a Professional Homecare support or Residential Care Support context
• Understanding of the importance of identifying risks in the workplace
• Identifies a safe strategy to manage the risk in the workplace.

Draft Policy and Procedure- 5%

Part C

Based on a  case study, identify a need/gap and draft a policy & procedure to meet this organisational need.

Using sensitive awareness of culture, attitude and values, draft an organisational Policy & Procedure in the context of Professional Homecare Support or Residential Care Support to include:

• Lines of communications with whom the policy relates to
• Maintaining highest standards in service provision
• Role description and policy/ procedure criteria for supervisory Manager
• Inclusion and diversity: clients, colleagues and stakeholders
• Confidentiality and client rights and charter
• Set out how this and any other policies and procedures should be stored

Structured Report- 20%

20% – 2000 words

A comprehensive structured report analysing conflict management:

• Conflict Management in the Context of Stakeholder Interaction
• Negotiation & Mediation
• Performance Management
• Strategies to Intervene in Conflict Situation
• Analysis of Conflict Scenario
• Draws conclusion from analysis

Demonstration- 20%

Demonstrate excellence in communication in the role of a Supervisory Manager in a Professional Homecare Support or Residential Care Support context.

Learner must be professionally dressed, well presented and using professional language throughout

Part A:

Dealing with a conflict situation and bringing the parties to a satisfactory resolution

• Flexible communication style with sensitive awareness of the appropriate communication style to a range of scenarios
• Deliver feedback through the approved lines of communication within your organisation
• Demonstrate skills of conflict management combined with sensitive awareness of verbal and non-verbal communication
• Brings situation to a conclusion with an action plan

Part B: 

Dealing with a team member who is demonstrating poor performance. Bringing this to their attention, setting new goals and a plan to aid the team member to reach the goals and improve performance.

• Flexible communication style with sensitive awareness of the appropriate communication style to a range of scenarios.
• Deliver feedback through the approved lines of communication within your organisation.
• Demonstrate skills of conflict management combined with sensitive awareness of verbal and non-verbal communication.
• Brings situation to a conclusion with an action plan

Need Expert Help 

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