Critically evaluate the role of digital technologies in the mitigation and management of operational disruption in the aviation industry

You are required to write an essay of 1,500 words on ONE of the following essay questions. Please refer to your MSG distributed in class or via Blackboard for further details including “General Advice on Essay Writing,” the “Assessment Criteria”, the “Marking and Feedback Sheet”, “Harvard Referencing & Plagiarism” as well as hand in date and procedures.

Essay Question 1

Critically evaluate the role of digital technologies in the mitigation and management of operational disruption in the aviation industry

OR

Essay Question 2

Critically evaluate the role of data science and operational research in aviation for improving passenger experience and operational efficiency

In both cases, you are required to critically evaluate and provide a balanced argument about the topic. You must include specific real-life examples and use academic sources to support your discussion. Remember to plan the structure of your essay before you begin to write it. A good essay requires lots of research and the ability to present a coherent discussion.

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