There are 5 general techniques for resolving conflicts: Withdraw/Avoid, Smooth/Accommodate, Compromise/Reconcile, Force/Direct and Collaborate/ Problem Solve.
Pick any two and create an example using any three techniques and explain how the technique might work with a specific stakeholder category.
You may use an example from Roeder text or your own example. Click for more options video post – Alternative Formats . also comment on lesson learned from the lesson videos and how you might apply that lesson in a workplace situation.
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