Can you help me understand this Business question?
Post a cohesive response in which you:
Summarize the results of your emotional intelligence self-assessment. What surprised you about the results?
Explain what you will use what you gained from the self-assessment. Provide examples to support your explanation.
Summarize an example from your experience as a manager or from when you observed a manager practice, or fail to practice emotional intelligence
What happened during this interaction?
What were the outcomes?
What was the overall effect of the interaction? Was it successful? Were there ways in which it could be improved?
Assess how important you think emotional intelligence is in the practice of effective management.
References:
Goleman, D., & Boyatzis, R. E. (2017). Emotional intelligence has 12 elements. Which do you need to work on? Harvard Business Review. Retrieved from: https://hbsp.harvard.edu/tu/662de7e5
Keyser, J. (2013, June 11). Emotional intelligence is key to our success [Blog]. Retrieved from https://www.td.org/Publications/Blogs/Management-Blog/2013/06/Emotional-Intelligence-Is-Key-to-Our-Success
Sabatier, M. (2015, August 20). Emotional intelligence: Why managers should show a softer side . The Guardian. Retrieved from https://www.theguardian.com/careers/2015/aug/20/emotional-intelligence-why-managers-should-show-a-softer-side
Institute for Health and Human Potential. (2017). Test your emotional intelligence: Free EQ quiz. Ihhp.com. Retrieved from http://www.ihhp.com/free-eq-quiz/
Big Think. (2012, December 23). Daniel Goleman introduces emotional intelligence [Video file]. Retrieved from https://www.youtube.com/watch?v=Y7m9eNoB3NU
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