I need an explanation for this Management question to help me study.
Business environments are often marked by uncertainty and complexity, meaning that the relationships between and among decisions which impact on a companys financial performance are often times difficult to predict. After reading the Kaplan & Norton articles for the weekparticularly the original article on the Balanced Scorecardhow do you think that a formal framework like the Balanced Scorecard (BSC) helps us better understand the elephant which comprises the modern business operation?
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