Discuss the Role of Emotional Intelligence in Conflict Resolution and Negotiation.

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Discuss the Role of Emotional Intelligence in Conflict Resolution and Negotiation.

Daniel Goleman’s work around emotional intelligence, though many published on this topic before him as well, has been popular in recent years due to the ideas that increase personal awareness. During the process of organizational leadership, it becomes evident that not everyone has this knowledge. How can the way leadership is exercised provide an example to follow, provide a model to emulate, especially during the use of dialogue to increase emotional intelligence?

Can be no more than 230 words

READING: review attachments
http://emotionalintelligenceworkshops.com/emotional-intelligence-conflict-management.htm

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