Chapter 6 of Pearlson describes how Mohawk adopted cloud computing platforms and a Service-Oriented Architecture to achieve its business transformation. The chapter emphasizes the importance of Mohawk leadership setting a business strategy and developing an IT architecture and infrastructure to realize it.
Business benefits to Mohawk
Shaking the precloud annual earnings decreases by 2%–5% per year to tripling its earnings in two years
Automating its transaction processes, saving $1 million to $2 million annually in staff costs
Increasing its product variety fivefold
Increasing its customer base from 10–15 distributors to 100 business partners and many thousands of direct customers
Thinking about the list of specific business benefits to Mohawk, what non-IT changes do you expect were required to realize the transformation? As a part of Mohawk leadership, how would you align these to the IT changes to achieve digital transformation
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