Part 1: Answer the following: (250 words max)
Use 2 references
As a professional, it is important to understand the role ethics plays throughout your career. In this journal post, you will utilize course concepts and identify key roles ethics plays in the process of managing and controlling stakeholder engagement.
For week four, discuss the roles that ethic’s key values (responsibility, respect, fairness, and honesty) play in the process of managing and controlling stakeholder engagement.
Provide examples of each from your own experience as a project manager or team member, to illustrate your points. Consider both positive and negative examples. If you don’t have a specific example from your professional experience, you can use something from your education or personal experience.
Part 2:
Respond to classmate 1: (100 words max)
Ethics play a very significant role in managing stakeholders. Respectful interactions with stakeholders helps to show stakeholders that you are an approachable person who considers all opinions regardless of a stakeholder’s power or interest in a project. This helps to increase the amount of communication that occurs between the PMT and the stakeholders which helps to ensure that a project is successful. Respectful interaction can often lead to benefits beyond the current project. It can also help to make future projects easier to complete. Honesty helps to ensure that stakeholders can trust your judgment. This makes stakeholders have confidence in your ability to deliver the necessary requirements of a project. Stakeholders will be quick to change their opinions about you if you do not deliver on your promises. Fairness helps to ensure that stakeholders feel respected because not all stakeholders will be powerful stakeholders, however they will likely still want to have their voices heard.
In my own experience, I have had good and bad interactions with project team members while completing projects in the PJM and ALY courses here at Northeastern. I have found that sometimes even when I do treat team members with respect, honesty, and fairness, sometimes they still may not be engaged in the project. This may be due to external reasons such as them not having sufficient time to become engaged in the project, or maybe they do not prioritize their work as much as some other students. In other instances, I have worked with people that have been very respectful team members that are fully engaged in a project from start to finish. From these experiences, I believe that a stakeholder’s engagement level is primarily determined by them. However, if a PM were to violate ethical standards, I believe that it would not be productive and that it would lead to less engagement for someone that may not be very engaged to begin with.
Respond to classmate 2: (100 words max)
As managing projects cannot be done perfectly and smoothly without communicating with people, anyone in this world can communicate with people, so how are project managers well recognized for their ability to effectively communicate? Because they have the knowledge and experience, making them aware that communicating with people requires especial ways. One of the skills set that every project manager needs to have is the ethical skill set, and some may call them soft skills. Those skills are respect, responsibility, fairness, and honesty. (Joseph, 2020)
Respect, I work with a stakeholder who is a stakeholder in all my projects due to his position. That stakeholder’s work style is to stand against it until he understands it. It is difficult to deal with as he will make you feel that you are wrong once you start the conversation. I learned to show him respect even if he acts that way. I also learned to show him that I am responsible, and I will be taking the time to explain to him all that he needs to understand and prove my point. However, I have been in a situation with that stakeholder and some others where I see myself wrong after a conversation with them and that where your fairness and honestly come to place as at the point, project managers need to be honest and say that they are wrong, and they will work on overcome that mistake.
There is one important fact that as a project manager, I always try not to fall into, that is the fact of picking your fight and not arguing something that is not going to benefit the project or my area of focus. Mike Clayton said in his video, “Do not argue with idiots”. (Clayton, 2019). That is pretty much right as I have seen lots of arguments involving that type of person, and those arguments usually do not provide any outcomes; they are just a waste of time.
Paying good attention to stakeholders’ engagement is essential. The project manager will have to go above and beyond to treat stakeholders just how to treat a customer and not to take their involvement as an easy task. Customers and stakeholders have to be treated respectfully, and that is the cornerstone of a good relationship.
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