Communication for Health and Social Care Assignment: Exploring Methods, Applications, Barriers, Practical Challenges and the Role of Technology

Communication for Health and Social Care 

Introduction

Prior to attempting this coursework assignment, Learners must familiarise themselves with the following policies:

• Centre Specification
  o Can be found at https://qualifi.net/qualifi-level-3-diploma-in-business-management/
• Qualifi Quality Assurance Standards
• Qualifi Quality Policy Statement

Plagiarism and Collusion

In submitting the assignment Learner’s must complete a statement of authenticity confirming that the work submitted for all tasks is their own. The statement should also include the word count.

Your accredited study centre will direct you to the appropriate software that checks the level of similarity. Qualifi recommends the use of https://www.turnitin.com as a part of the assessment.

Plagiarism and collusion are treated very seriously. Plagiarism involves presenting work, excerpts, ideas or passages of another author without appropriate referencing and attribution.

Collusion occurs when two or more learners submit work which is so alike in ideas, content, wording and/or structure that the similarity goes beyond what might have been mere coincidence

Please familiarise yourself on Qualifi’s Malpractice and Maladministration policy, where you can find further information

Referencing

A professional approach to work is expected from all learners. Learners must therefore identify and acknowledge ALL sources/methodologies/applications used.

The learner must use an appropriate referencing system to achieve this. Marks are not awarded for the use of English; however, the learner must express ideas clearly and ensure that appropriate terminology is used to convey accuracy in meaning.

Qualifi recommends using Harvard Style of Referencing throughout your work.

Appendices

You may include appendices to support your work, however appendices must only contain additional supporting information, and must be clearly referenced in your assignment.

You may also include tables, graphs, diagrams, Gantt chart and flowcharts that support the main report should be incorporated into the back of the assignment report that is submitted.

Any published secondary information such as annual reports and company literature, should be referenced in the main text of the assignment, in accordance of Harvard Style Referencing, and referenced at the end of the assignment.

Confidentiality

Where a Learner is using organisational information that deals with sensitive material or issues, they must seek the advice and permission from that organisation about its inclusion.

Where confidentiality is an issue, Learners are advised to anonymise their assignment report so that it cannot be attributed to that particular organisation.

Word Count Policy

Learners must comply with the required word count, within a margin of +10%. These rules exclude the index, headings, tables, images, footnotes, appendices and information contained within references and bibliographies.

When an assessment task requires learners to produce presentation slides with supporting notes, the word count applies to the supporting notes only.

Submission of Assignments

All work to be submitted on the due date as per Centre’s advice.

All work must be submitted in a single electronic document (.doc file), or via Turnitin, where applicable.

This should go to the tutor and Centre Manager/Programme Director, plus one hard copy posted to the Centre Manager (if required)

Marking and grades

Qualifi uses a standard marking rubric for all assignments, and you can find the details at the end of this document.

Unless stated elsewhere, Learners must answer all questions in this document.

Assignment Question

Task 1 – 400 words

Understand the role of communication in effective health and social care practice.

1.1 : Describe the methods used to communicate in health and social care.

1.2 : Discuss the strengths and weaknesses of both formal and informal communication methods.

1.3 : Outline the principles of effective communication.

1.4 : Explain potential barriers and how they can be overcome.

Task 2 – 300 words

Be able to communicate information in a variety of formats.

2.1 : Discuss the different methods of oral and written communication found commonly in health and social care.

2.2 : Produce an oral presentation and deliver to an audience at appropriate level.

2.3 : Produce a written communication that is appropriate for your organisational role.

Task 3 – 300 words

Understand the importance of ICT in communication in health and social care.

3.1 : Discuss the benefits and potential hazards of using technology in communications for organisations.

3.2 : Discuss the benefits and potential hazards of using technology in communications for service users.

3.3 : Explain the issues around data protection and how it is implemented in health and social care.

Assessment Criteria

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