Being a professional mediator requires reflecting on your past conflicts and learning from them. Learning how we deal with conflict can make us better mediators and behave in a more ethical and neutral manner, particularly when mediating similar disputes. For this report, you are required to:
– Identify a past conflict you have experienced in the past and describe the cause of the conflict and how it was manifested
– Evaluate how your conflict resolution strategies were effective/ineffective
– Explain how mediation and one other conflict management approach would have been appropriate/inappropriate for resolving this conflict
– Identify and describe three ways in which your conflict could have been mediated to achieve a more positive outcome. You are encouraged to use a restorative justice conference as one of these examples
– Describe how you would mediate such a similar dispute, explaining your role in the process and the steps you would need to take to remain neutral and follow ethical guidelines.
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