BSM202 – Project Leadership – Teams and Behaviours

Learning Outcomes

Critically analyse the impact of leadership on organisations and in the context of project  management.  Critically appraise the contribution of individual factors on people’s behaviour and  performance at work in a project management context.  Critically appraise the contribution of group behavioural factors on performance at work in a  project management context.  Critically appraise the contribution of organisational factors on people’s behaviour and  performance at work in a project management context.

This is an individual assignment 

(A) You are expected to carefully read the brief below on staff shortages in the UK Airline Industry. 

BRIEF 

The Coronavirus is going nowhere soon, and people are learning to adapt to living with it. Countries are  beginning to open their borders as the pandemic’s scare slowly disappears. However, the adverse  effects of the induced layoffs and growing concerns about the labour crunch exacerbated by Brexit are  beginning to emerge.

One of the sectors worst hit by staff shortage is the airline industry. These companies provide services  for transporting travellers/passengers and goods by air. EasyJet, Loganair and British Airways are some  airline operators experiencing high demand for human labour, resulting in flight disruptions and  cancellations. There have been chaotic situations at departures gates and long waits at security queues  lasting more than an hour and a half (Topham, 2022)

One of the sectors worst hit by staff shortage is the airline industry. These companies provide services  for transporting travellers/passengers and goods by air. EasyJet, Loganair and British Airways are some  airline operators experiencing high demand for human labour, resulting in flight disruptions and  cancellations. There have been chaotic situations at departures gates and long waits at security queues  lasting more than an hour and a half (Topham, 2022)

Current Situation 

Recruitment is on the way in many airline companies. Even though airline workers usually must pass a  series of training and security checks, there is mounting pressure on the existing staff. There are  concerns about recruiting competent people for roles, the time required for training, active  participation, and collaboration with new team members.

(B) You will select ONE airline company and propose how it can effectively lead project teams and  manage both old and new staff to enhance team working and improve the project working climate. The  goal is to assist staff in collaborating efficiently and to be able to handle conflicts when they arise. You  will present your ideas and evaluation in a report format. 

(C) In your report you should address the following areas: 

An evaluation of project leadership and influence on building effective project teams in your  selected airline. 

How communication could be effective for old and new staff within project teams in your chosen  airline. 

An exploration of how potential conflict could be managed within project teams in your chosen  airline. 

Conclusions and/or recommendations you would propose to the company. DO NOT attempt to contact any organisation for any additional information.  

References 

BBC NEWS. 2022. BA tries to poach rival cabin crew staff with £1,000 bonus. [online] Available at:  https://www.bbc.co.uk/news/business-61104230

TOPHAM, G., 2022. UK airlines and airports scramble to hire staff as travel takes off again. [online] the Guardian.  Available at: https://www.theguardian.com/business/2022/may/13/uk-airlines-and-airports-scramble-to-hire-staff as-travel-takes-off-again

WALKER, S., 2022. Staff Shortages Prompt Cuts on Loganair’s Isle of Man-London City Route. [online] Simple Flying.  Available at: <https://simpleflying.com/staff-shortages-cut-loganair-isle-of-man-london-city-route/>