Brief Description
You will complete two case studies over the course of the semester. These are to be completed individually. Each case study is found in the textbook and there are questions there to help guide your response. Read the appropriate materials and find other resources beyond what is presented in the textbook.
CEO, Kevin Johnson, was presented with a challenge when two African-American men were arrested in a Starbucks while waiting for an associate. The arrests led to negative backlash for Starbucks. Johnson personally addressed the issue and took several steps to change the culture and policies of the company. This case presents several key issues, including the link between ethical practices, mission and core-values, unconscious bias in the workplace, and how a CEO’s actions impact the employees.
Submission Instructions
Write a report about this case study. Each report should include an introduction and conclusion, should be 4-6 pages (double spaced), 2.54 cm margins (the default on MS Word), and 12 pts size . The paper should follow the APA guidelines for format and citation.
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a short description
Over the course of the semester, you will complete two case studies. These must be completed one at a time. Each case study is included in the textbook, along with questions to aid with your response. Read the required materials and look for additional resources outside of the textbook.
When two African-American men were arrested in a Starbucks while waiting for an associate, CEO Kevin Johnson was faced with an issue. Starbucks has faced blowback as a result of the arrests. Johnson personally addressed the problem and took many steps to alter the company’s culture and practices. The connection between ethical practices, mission, and core values, unconscious bias in the workplace, and how a CEO’s actions affect employees are all discussed in this case.
Instructions for Submission
Prepare a report based on the case study. Each report should include an introduction and conclusion, be 4-6 pages long (double spaced), have 2.54 cm margins (MS Word’s default), and be 12 point size. For format and citation, the paper should adhere to the APA rules.
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