Assignment Task
Assessment Task 1: Written Questions
Provide definitions of primary, secondary and tertiary homelessness.
What are three housing options for people experiencing or at risk of homelessness? Describe each option in detail.
Who are the consumers, consumer groups and stakeholders in relation to the Australian housing system?
What are specialist homelessness services? Provide at least three examples of the types of services they offer.
Outline the three major pathways into homelessness. Where might people who need short-term emergency accommodation be placed?
List five structural causes of homelessness.
What is the NAHA? What is the NPAH? Describe in detail.
What is social housing?
What is the impact of housing affordability on the private rental system?
Make a list of 10 complex issues you might encounter when working with homeless clients or clients at risk of homelessness.
You have referred a client to a number of service providers as a means of solving their complex issues. What are ten things the agencies should do to increase the chance that multiple interventions will work?
List 10 ways a homeless person’s personal safety might be compromised?
You have been asked to talk to a group of community members about homelessness. What would you tell them about the social context of homelessness?
Describe three reasons homelessness might be maintained for people who have a drug or alcohol addictions.
List at least five causes of homelessness for asylum seekers.
Name eight barriers that a refugee might encounter.
You are working with a client who is homeless and Indigenous. What are three approaches that you would use to meet their complex needs?
What are the main causes of homelessness amongst women?
You have referred a client who has been sexually assaulted on the streets to an agency that offers counselling for women who have had those types of experiences. You do not think the client will follow through with the referral. What are five strategies you can use to ensure their engagement with the service?
List three skills that can help to advocate on behalf of a client.
A client has asked you to advocate for them as they feel they have been unlawfully evicted and are now at real risk of becoming homeless. Provide a step-by-step description of the process you would follow to advocate on their behalf.
A client has limited English language skills and would like to self-advocate. What advocacy technique would you recommend to them and why? What could you do to support them?
You have been asked to give a talk to a range of homelessness service providers about discrimination laws. The topic is: ‘Is discrimination against homeless people acceptable even if it is not illegal under Australian laws?’ Provide a summary of what you would say.
Why is family violence a complex issue in the context of homelessness?
What is the main principle of case management? What is the role of the case manager in a case management framework?
What is a code of ethics?
Explain the principles of access and equity.
What are the responsibilities of workers in the community services sector in relation to mandatory reporting and duty of care requirements?
On what grounds can an AVO be granted? What are at least three considerations a magistrate should be satisfied about before issuing an AVO?
A colleague is working with a client who is homeless to develop an action plan for securing sustainable housing. You notice that they are not allowing the client to participate in the planning process. What might happen as a result?
Assessment Task 2: Case Study
You are required to read the case study and complete the questions that follow.
Case Study: David
David is a 22-year-old man who has been living on the streets for the past six years. He was working part-time in a supermarket, but he had a car accident five years ago and hurt his back and has not been able to work since.
David left home when he was 16 because he was repeatedly physically abused by his father. At that time, he started to use cannabis daily and occasionally amphetamines and he has increased his use significantly since he has been homeless. David frequently moves from hostels to rooming houses and crisis centres. David has never been diagnosed with a mental illness but has reported feeling depressed for about six years.
After completing an assessment, David was identified as requiring drug and alcohol counselling, a mental health assessment, a medical examination, housing support, employment and recreational linkage.
Would David’s homelessness be described as primary, secondary or tertiary homelessness? Explain.
You need to collect information from David to figure out how to help him. How would privacy legislation apply to this process?
How might the changing social, political and economic context in which homelessness occurs, impact on working with David?
Explain how supported housing, transitional housing and crisis housing might be used to support David.
Identify current issues which might impact on David’s homelessness.
One morning David presents to the agency suffering from scratches and bruises he reports he sustained in a fight with his father when he tried to go back home for a visit. He is shaking, confused and agitated and heavily bruised. He tells you that he gets frightened every time he sees someone with the same physical features as his dad and that since the event, he has been angry all the time. He makes comments that everything in his life and the world is bad. He tells you that he lost hope that his life will never be better. Identify trauma symptoms he is exhibiting. What are at least 10 of the things you should do?
Identify any barriers David has in accessing safe, secure housing. Provide at least two.
Identify at least five of the indicators that would tell you that David suffered family violence as a teenager.
If you were asked by your supervisor to collect and use the views of key stakeholders and representatives from relevant target groups as part of a survey into physical abuse / family violence suffered by people like David, who might you collect the information from? Provide at least five examples.
Could David have reported his father to legal authorities? If so, on which offences?
What is the duty of care and access and equity requirements that should be observed when working with David?
What is person-centred planning and how can it be achieved? Why is it important to ensure opportunities are provided for David to participate in service planning and support activities?
Why is it important for you to establish boundaries with David?
Explain how you might use interpersonal communication in a manner that enhances a client-centred approach when working with David.
One morning David enters into a conflict with you because he does not feel that you care about him and his situation. What are at least 10 of the measures you might take to resolve the conflict and interpersonal differences?
How might your own cultural background, values, class and gender affect your interactions with David? How would you amend your communication with David if he did not speak English proficiently? Provide at least five examples.
How might you use communication skills to identify / understand David’s range of complex issues?
How might you advocate for David to deal with discrimination when he applies for a caravan rental, resulting in repeated refusals?
Is it likely that one organisation would be able to meet all of David’s needs? What should be done to meet his needs? Why might it be necessary to write reports?
Explain how you might create access pathways for David to support services and to a range of social and private housing providers.
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