Essay 20% – Introduction to Managing People
Essay style 20% – 2000 words
Examine the core elements of supervisory management to include:
● Summary of the duties of a Supervisory Manager with reference to relevant policies
● Awareness of the services associated with Homecare Support/Residential Care
● Awareness of Professional Boundaries as a Supervisory Manager
● Awareness of different Supervisory Management Styles. Reflection on personal practice using a skills audit tool Examine Conflict Management in the context of Homecare Support/Residential Care to include:
● Explanation of the role and function of conflict
● Forms of expression of conflict in Homecare support teams and organisations Identify and Evaluate Legislation Governing Supervisory Management in the context of
Professional Homecare Support or Residential Care Support.
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Essay 10% – Recruitment
Essay style 10% – 1500 words
Part A
Describe the key steps required to recruit staff to include:
● Planning and screening staff
● Use of application form or detailed Job Description to shortlist candidates
● Draft a set of criteria for recruiting new staff members (a draft policy & procedure)
● Awareness of employment legislation
Part B Continuous Professional Development
Demonstrate competency in staff training and evaluation to include:
● The use of training aids and materials that draw on best practice and up to date standards
● Sensitive awareness of learner readiness to participate in training
● Training needs analysis to address skills and motivation deficits using skills audits, staff personal goal setting and team building exercises.
● Carry out staff evaluations and support meetings to assess achievement of objectives, meeting goals and identification of opportunities for further development.
● Record keeping relating to renewable training
Departmental Budget- 5%
Part A
Based on a case study: draft a sample departmental budget to include recognition of insurance and other expenses associated with the department Prepare a departmental budget to include:
● Appropriate formatting using appropriate headings
● Awareness of contingency spending
● Analysis of risk and how this can impact spending i.e. insurance costs, specialist equipment or mechanical aids.
Risk Assessment- 5%
Part B
Carry out a Risk Assessment in the workplace using a template and demonstrate awareness of the importance of access risk assessments Prepare a departmental budget to include:
● Risk assessment completed
● Identify risk in the workplace in a Professional Homecare support or Residential Care Support context
● Understanding of the importance of identifying risks in the workplace
● Identifies a safe strategy to manage the risk in the workplace.
Draft Policy and Procedure- 5%
Part C
Based on a case study, identify a need/gap and draft a policy & procedure to meet this
organisational need. Using sensitive awareness of culture, attitude and values, draft an organisational Policy & Procedure in the context of Professional Homecare Support or Residential Care
Support to include:
● Lines of communications with whom the policy relates to
● Maintaining highest standards in service provision
● Role description and policy/ procedure criteria for supervisory Manager
● Inclusion and diversity: clients, colleagues and stakeholders
● Confidentiality and client rights and charter
● Set out how this and any other policies and procedures should be stored