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Endnotes
1Gartner. (2018). Change Management. Retrieved from https://www.gartner.com/en/insights/change-managementLinks to an external site.
2Willis Towers Watson. (2013, August 29). Only one-quarter of employers are sustaining gains from change management initiatives, Towers Watson survey finds. Retrieved from https://www.towerswatson.com/en/Press/2013/08/Only-One-Quarter-of-Employers-Are-Sustaining-Gains-From-Change-ManagementLinks to an external site.
3Kotter, John. (2014). Accelerate: Building strategic agility for a faster-moving world. Boston, MA: Harvard Business Review Press.
4Economist Intelligence Unit. (2010). Global firms in 2020: The next decade of change for organisations and workers. Retrieved from https://www.shrm.org/hr-today/trends-and-forecasting/research-and-surveys/Documents/10-Economist%20Research%20-%20Global%20Firms%20in%202020.pdfLinks to an external site.
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