For this assignment, you are to read the case study at the beginning of Chapter 10.
After reading this case, reflect on a situation that happened in your workplace that was similar in that an employee challenged an order and pointed to another document, such as a labor contract, rules and regulations, standard operating procedures , or past practices, to state that he or she was not going to follow the order.
Summarize a situation surrounding personnel management issues.
Evaluate the grievance process within your organization surrounding personnel management issues.
Critique steps taken in the grievance process to resolve or attempt to resolve personnel management issues.
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