HCA 645 Module 4 DQ 2
HCA 645 Module 4 DQ 2
Managers in institutions of healthcare handle a wide range of responsibilities, including resolving conflicts among those they lead. The existence of various expectations among the employees implies that managers should possess the right knowledge and skills to address their needs in an efficient manner. Managers often utilize two methods that include the closed impersonal and modern persuasion method to manage unproductive employees. The close impersonal method focuses on ensuring that managers use facts to solve an issue affecting the productivity of the employees. They do not want to be involved in the experiences of the employees. This method eliminates emotions, thereby creating objective decision making based on the presented facts about a situation. The modern method of persuasion on the other hand encourages the manager to be close to the employees. The manger is more interested in learning about what the employee is going through rather than the facts about their declining productivity (Khosrow-Pour & IGI Global, 2018). As a result, it makes it use the most preferred in managing poor productivity among the employees when compared to the use of closed impersonal method.
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The modern persuasion method is more effective than close impersonal method in many ways. Firstly, it focuses on changing the attitude of the employees. The increased focus on understanding the experiences of the employees makes them feel part of the organization’s success hence changing their attitudes. The method is also effective in promoting the creation of a culture of sustenance. Employees are more likely to embrace long-term interventions that suit their needs and experiences when modern persuasion is used unlike in the closed impersonal method where they must abide by the set rules and policies. Lastly, the use of modern persuasion promotes trust and open communication between the managers and the employees. The outcomes include improved productivity since the employees share the diverse ways in which tasks can be completed efficiently (Bryman & Bell, 2015). Therefore, modern persuasion is more effective than closed impersonal method in managing productivity-related issues in organizations.
References
Bryman, A., & Bell, E. (2015). Business research methods. Oxford, UK: Oxford Univ. Press.
Khosrow-Pour, M., & IGI Global,. (2018). Entrepreneurship, collaboration, and innovation in the modern business era. Hershey, Pennsylvania (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA): IGI Global.
