Sample Answer for HRM-635 Topic 4 DQ 1 Included After Question
Topic 4 DQ 1: HRM-635 Topic 4 DQ 1
Prior to developing your training programs, you must analyze your organizational needs, identify employee skills gaps based on performance, and have resources available to support training goals, including those associated with succession planning. These constitute learning conditions to ensure training programs have purpose and alignment to organizational goals. Thinking about the learning conditions described, and assuming your organization has the readiness for learning, recommend at least one training program your organization would benefit from by implementing. Explain why this training program supports the organizational goals and aligns with employee performance needs. How do you determine the training program effectiveness on the organization?
A Sample Answer For the Assignment:
Title: HRM-635 Topic 4 DQ 1
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Training is an essential part of starting a new job with any organization because that help sets the employee up for success with the company. Working in insurance the initial training is crcuial, as it helps the employee learn of the pros and cons of the job and learn how to properly handle their job duties. While the traning in insurance varies from carrier to carrier, licenses are required depending on the resident state. Insurance is vary demanding and continious training is essential to ensure all employees stay up to date on processes, procedures and state regulation changes and rules. Most training efforts aim to improve current performance-specifically training new employees , and those whose perfomance is deficient. (Dessler, 2020) One training program that my organization can benefit from is negotiating training. Negotiation is an essential part of a claims adjuster’s job and without effective and proper negotiation skills, this can and will cost a carrier to lose millions of dollars, due to paying more than what is owed a claim. A lot of adjuster’s in my department will avoid negotiations with other carriers and claimants because some might feel it is too difficult to have those converstations, so they pay the claim in full versus deducting the proper negliegence.
Dessler, G. (2020). Human resource management (16th ed.). Pearson/Prentice Hall. ISBN-13: 9780135172780
As an organization, it is important to provide your staff with the necessary training programs to ensure they have a solid foundation and understanding of the organization’s standard operating procedures. This is especially important for certified nursing assistants (CNAs), as they play a crucial role in patient care. A comprehensive training program should cover protocols, escalation pathways, and the scope of practice, setting a firm understanding of the responsibilities and expectations of CNAs. Training is a key factor that fosters better understanding along with enhanced job satisfaction (Dessler, 2018). Employees don’t know what to do and how to do it, they will improvise or do nothing useful at all.
A crucial step that organizations can take to align with healthcare objectives and ensure safety, quality, and excellence is to introduce an annual CNA skills lab program. This program can be delivered in a variety of formats, such as online, in-person, or hybrid, to allow for multiple learning opportunities and increase the retention of information among the target population. By using visual aids, audio recordings, and hands-on training, participants can better understand and apply the skills taught to them during the training sessions. The annual CNA skills lab program is essential to conduct regularly as it helps to keep procedures at the forefront of employees’ minds and validate their competency to perform them. Additionally, as new technological advancements are introduced in the healthcare industry, this program can provide training outside of the clinical floor, enabling participants to ask questions and learn in a relaxed environment. It is critical to keep protocols in view to ensure that shortcuts and workarounds do not become the norm. According to a study published in Becker’s Hospital Review, incorporating program evaluations with pre- and post-learning assessments can help determine if new knowledge or insights were gained from the training (2012). By conducting a survey to evaluate the program, instructors can use feedback to improve future training and program development, ensuring that the annual CNA skills lab program continues to be a valuable resource for employees.
In conclusion, providing CNAs with comprehensive training programs, such as an annual CNA skills lab, is essential to ensure that they are equipped with the necessary skills and knowledge to provide quality patient care. Regular evaluation of such programs is crucial to identify areas for improvement and to ensure that the training is effective and beneficial to all participants.
Reference
Dessler, G. (2018). Human resource management (16th ed.). Pearson.
7 best practices for hospitals’ training and development programs. Becker’s Hospital Review. (2012, December 12). https://www.beckershospitalreview.com/hospital-management-administration/7-best-practices-for-hospitals-training-and-development-programs.html
What are the four management development methods? Explain them in detail.
Hello Tiara,
I think your organization would benefit from negotiation training. What kind of training method would you implement for this type of training? One method I think would work well would be the behavioral modeling method. Behavioral modeling training is showing trainees the right way of doing something, letting trainees practice that way, and then giving feedback on the trainees’ performance (Dessler, 2020). This allows them to learn about negotiations and even visually seeing how the negotiation process works, then getting to incorporate what they just learned into practice negotiations, and then getting feedback on their negotiation skills. What other model do you think would work with this type of training?
Dessler, G. (2020). Human resource management (16th ed.). Pearson/Prentice Hall. ISBN-13: 9780135172780
