NSG 310 Topic 11: Communicating With Clients in Stressful Situations / NSG 310: Introduction to Professional Nursing

This topic will explore effective communication and strategies for clients in stressful and crisis situations. What does crisis in a client mean? Perhaps clients are stressed about being in the hospital or being ill. Think about how stress may manifest itself in different forms. Consider the tools or suggestions for dealing with clients in crisis.

Objectives:

1. Describe therapeutic communication approach for clients in stressful situations.
2. Describe therapeutic communication approach for clients in crisis.
3. Discuss how a stressful situation or crisis impacts client care and communication strategies.

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