Sample Answer for NUR 630 CLC – Quality Models Included After Question
CLC – Quality Models
My Group
Group Forum
(THIS ASSIGNMENT IS GROUP I WILL LET YOU KNOW MY ASSIGNED PART)
This is a Collaborative Learning Community (CLC) assignment.
The purpose of this assignment is to examine quality models used in health care. With your CLC group, create a 10-15 slide PowerPoint on Lean, Six Sigma, and 5S quality models. Include the following in your presentation:
A description of each quality model.
A brief history of each quality model.
A description and examples of how each quality model can be applied to the health care setting.
Include a title slide, references slide, and comprehensive speaker notes.
Refer to the resource, “Creating Effective PowerPoint Presentations,” located in the Student Success Center, for additional guidance on completing this assignment in the appropriate style.
While APA style is not required for the body of this assignment, solid academic writing is expected, and documentation of sources should be presented using APA formatting guidelines, which can be found in the APA Style Guide, located in the Student Success Center.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
A Sample Answer For the Assignment: NUR 630 CLC – Quality Models
Title: NUR 630 CLC – Quality Models
Objectives
Describe Lean, Six Sigma, and 5S quality models.
Describe the history of Lean, Six Sigma, and 5S quality models.
Explain how each quality model can be applied to the health care setting.
Exemplify how each quality model can be applied to the health care setting.
Lean Quality Model
Allows for continuous improvement.
Focuses on enhancing patient value, elimination of waste, and optimizing.
Builds a culture of respect, improve everyday work, and exchange of ideas for continuous improvement.
Health facilities are adopting lean principles for continuous process improvement.
Waste is minimized in every procedure, process, and task.
outcome of lean application is patient and payer satisfaction, with overall reduced costs.
Brief History of Lean Model
Incepted in the mid-20th century by Toyota
Henry Ford integrated for mass-production
James Womack, Daniel Roos, and Daniel Jones coined the Lean Manufacturing in 1991.
It was termed as a successor for TPS
Five principles guiding better organizational functioning.
It constitutes five principles guiding better organizational functioning.
Example 1: Elimination of Defects for Quality Improvement and Increased Reimbursement
Medical errors, system failures, and misdiagnosis
Payers moving towards paying for performance models that penalize/reward outcomes.
Healthcare organizations can apply lean principles to mobilize every worker to eliminate defect waste and ensure better quality.
Example 2:Remove Waste from Over-Processing
Unnecessary work that causes over-processing is eliminated through application of lean principles
Healthcare organizations will save time, effort, and resources.
Employees will save time, effort, and resources to develop themselves by implementing quality improvement initiatives.
Six Sigma Quality Model
A continuous improvement process model employed in the health care setting is to:
Improve patient safety
Improve patient satisfaction
Reduce costs
Brief History of Six Sigma Model
Six Sigma was developed in the late 1980s by Motorola
Due to its success, other companies such as General Electric have integrated Six Sigma
Commonwealth Health Corporation was the first health care organization to employ Six Sigma
Description and Example of How the Six Sigma Model Applies to the Health Care Setting
A systematic review found that Six Sigma in healthcare can enhance patient safety, improve processes, and increase revenue
To implement successfully, health care leaders must be fully engaged
By using Six Sigma, a hospital in Italy reduced the pre-operative average LOS for femur fractures from 6.90 to 3.15 days
5S Quality Model
•Also known as:
• Sort, Straighten, Scrub, Standardize, and Sustain
•How this model works
•Aim of the Tool
•Advantages/Disadvantages
Brief History of 5S Model
Originally developed by Hiroyuki Hirano
Stands for 5 Japanese words: Seiri, Seibon, Seisou, Seiketsu, shitsuke
Originally used by Toyota, then implemented by many
Description and Examples of How the 5S Applies to The Health Care Setting
Improvement in Efficiency
Patient Centered
Patient Safety
Increase Efficiency in Surgery Centers
Conclusion
Objective Review
Describe Lean, Six Sigma, and 5S quality models
Describe the history of Lean, Six Sigma, and 5S quality models
Explain how each quality model can be applied in the healthcare setting
Exemplify how each quality model can be applied in the healthcare setting.
Thank you and please review the questions on the next slide
Questions
1. The Lean system provides a method to eliminate waste and increase value. Can you name 2 examples of waste in healthcare?
2. Which of the three models focuses on eliminating defects and reducing variability in processes?
3. List the 5 elements of the DMAIC methodology and define how they are used.
4. The 5S model requires no training but can take a significant amount of time to implement. What were some advantages listed to using this model?
5. Each of these models started in the manufacturing sector. What were some of the benefits to utilizing these in the healthcare sector?
6. Can you think of an improvement process at your organization that needs addressed. Which one might you choose and why?
References
AHC MEDIA. (2020). Following Lean and the 5S Philosophy Can Make Quality Improvement Sustainable. Same-Day Surgery, 44(3), N.PAG.
Agency for Healthcare Research Quality, a. (n.d.). 5S. 5S | Digital Healthcare Research. https://digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/5s
Johnson, J. K., & Sollecito, W. A. (2020). Mclaughlin & kaluzny’s continuous quality improvement in health care (5th ed.). Jones & Bartlett Learning.
Catalyst, N. (2018). What is Lean in Healthcare? Innovations in Care Delivery, 3(3). https://catalyst.nejm.org/doi/full/10.1056/CAT.18.0193
Dekier, L. (2012). The Origins and Evolution of Lean Management System. Journal of International Studies, 5(1), 46-51. http://dx.doi.org/10.14254/2071-8330.2012/5-1/6
Lawal, A. K., Rotter, T., Kinsman, L., Sari, N., Harrison, L., Jeffery, C., Kutz, M., Khan, M. F., & Flynn, R. (2014). Lean management in health care: definition, concepts, methodology and effects reported (systematic review protocol). Systematic Reviews, 3, 103. https://dx.doi.org/10.1186%2F2046-4053-3-103
Pimping, J. (2022, February 10). 5s lean and 5s principles in the workplace. SafetyCulture. https://safetyculture.com/topics/5s-lean/
Shahali, S., Khajehasani, M., Torabipoor, A., & AhmadiAngali, K. (2019, September 18). The impact of applying 5S management method on patient satisfaction in Healthcare Centers’ Services. Home., 2022, from https://www.researchsquare.com/article/rs-5275/v1
