Level 3 Diploma in Adult Care Unit: Promote effective communication in adult care settings
Question 1.1 Summarise the different reasons why people communicate. 1.2 Explain how communication affects relationships in the work setting. 1.3 Describe what skills are needed to be an effective communicator. 1.4 Explain how communication skills can be used to manage complex, sensitive, abusive and difficult situations in adult care settings. 1.5 Explain the importance of […]