4000-word assignment on Improving Quality of Care for people using Healthcare services (Element 011) In this essay, you will be required to critically reflect on a particular service user experience from clinical practice and generate evidence- based rationale for a service improvement proposal. After presentation of the service user experience episode, you must provide rationale for improvement, utilising relevant evidence. This is followed by a service improvement proposal, which you must describe in detail. This will demonstrate ability to understand the principles of successful implementation and must include an evidence- based discussion on the importance of considering cost-effectiveness. There is no expectation to build a business case, but the evidence behind it should be mentioned. Improvement of health provision must always be linked to the impact on the service user. This Element relates to the following Module Learning Outcomes: LO1. Critically evaluate the service user experience to establish potential for improvement in a defined aspect of care/ professional practice LO2. Critically evaluate the mechanisms that can be used to influence organisational change and public policy, demonstrating the development of political awareness and skills. LO3. Demonstrate an understanding of the processes involved in developing a basic business case for additional care funding by applying knowledge of finance, resources and safe staffing levels. LO4. Apply the principles of health economics and their relevance to resource allocation in health and social care organisations and other agencies Theory assessment 4000 word essay: Improving care for people using healthcare services Please find below a video that can help you understand the assignment and then detailed assignment guidance. Here is the presentation that was used to deliver the lecture.
- Introduction – 250 words Student introduces the reader to the assignment, briefly explaining what will be discussed overall. Introduction is concise but comprehensive to reflect all the different areas that are expected to be covered on the essay. Some subject-specific references may be used in the introduction 2. Critical Evaluation of Experience for people using healthcare services requiring improvement (discussion of the experience and critical appraisal of the issue that need improvement) – 1000 words Identify the experience that requires improvement. Critically discuss the experience considering the benefits and challenges to people using healthcare services. Utilise this discussion to generate a rationale for a quality improvement proposal. 3. Improvement proposal – 2500 words Detail of the proposal Detailed implementation plan, using the guide provided. Key points to consider will be: o Impact on people using healthcare services. o How are you going to implement it (key aspects of change management, such as resistance to change, leadership). o How would you ensure your proposal is successful and how would you know and demonstrate this (measurement, evaluation, spreading good practice) o Project and performance management (resources required and keep in mind how they can justify a higher cost in terms of benefit for people and the NHS) 4.Conclusion – 250 words This is where you briefly summarise what has been discussed. Conclusion should not have references, unless there is a specific issue you wish to highlight/ reinforce. It should not contain new information and should contain the key aspects of the essay.
Reference List – Use ARU Cite them righthttps://www.citethemrightonline.com/Links to an external site. Templates and guides to use for the assignment. 6b User experience improvement_template.docx Actions Project Plan guide.docx Actions Suggested Reading: NHS England and NHS Improvement:https://www.england.nhs.uk/Links to an external site. Kebede S. 2016. Ask patients “What matters to you?” rather than “What’s the matter?”BMJ[online] 354 :i4045 doi:10.1136/bmj.i4045 Koshy, K., Limb, C., Gundogan, B., Whitehurst, K., & Jafree, D. J. (2017). Reflective practice in health care and how to reflect effectively.International journal of surgery. Oncology,2(6), e20.https://doi.org/10.1097/IJ9.000000000000002Links to an external site. Busse R, Panteli D, Quentin W. 2019. An introduction to healthcare quality: defining and explaining its role in health systems. In: Busse R, Klazinga N, Panteli D, et al., editors. Improving healthcare quality in Europe: Characteristics, effectiveness and implementation of different strategies [Internet]. Copenhagen (Denmark): European Observatory on Health Systems and Policies; (Health Policy Series, No. 53.) 1. Available from:https://www.ncbi.nlm.nih.gov/books/NBK549277/Links to an external
