Unit Aims
The aim of this unit is for the learner to show that they can manage and supervise a team and develop their performance in the health and social care setting. The unit also explores recruitment in health and social care settings.
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Learning Outcomes
1. Understand the characteristics of effective team work.
1.1 Analyse theories of team development.
1.2 Suggest strategies to overcome common team work challenges.
1.3 Evaluate the impact of leadership styles on a team.
1.4 Assess the importance of accountability and trust in a team.
1.5 Compare and contrast methods of managing conflict within a team.
2. Know how to support a positive culture within a team in a health and social care setting.
2.1 Explain the components of a positive culture within a team.
2.2 Describe how systems and processes support a positive culture in a team.
2.3 Explain how to foster creative and innovative ways of working in a team
3. Understand how to agree performance objectives with the team.
3.1 Explain the links between individual, team and organisational objectives.
3.2 Explain factors which influence forward planning in a team.
3.3 Explain how to identify areas of individual and team responsibility in achieving objectives.
3.4 Explain how to identify and agree aims and objectives to promote a shared vision within own team.
3.5 Evaluate how the vision and strategic direction of a team influences team practice.
4. Be able to manage team performance.
4.1 Apply techniques to monitor progress in achieving team objectives.
4.2 Demonstrate how to provide constructive feedback when underperformance is identified.
4.3 Explain how team members are managed when performance does not meet agreed requirements.
5. Know about recruitment and selection processes in health and social care.
5.1 Explain the impact of legislative and regulatory requirements on recruitment and selection processes in health and social care settings.
5.2 Analyse how serious case reviews and inquiries have contributed to the establishment of policies and procedures within recruitment
which are necessary to safeguard vulnerable people.
5.3 Explain how to establish the criteria that will be used in the recruitment and selection process.
5.4 Describe how to involve others in the recruitment process.
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