There are four learning outcomes to this unit:
1.Explore the importance of on-going professional development and self-directed learning to enhance professional identity and career opportunities
2.Assess own skills, competencies, and the different learning and development approaches
3.Design a professional development plan, within a specific work context
4.Demonstrate a range of service industry and transferable skills for a job application
Scenario and Activity:
You are considering a career promotion or a career change but have been uncertain about the approach to take to review your options. You have decided to employ the help of a career coach to mentor you through the process of professional development and skills enhancement.
To ensure that you are fully aware of what it involves, your mentor has asked you to outline the importance and benefits of undertaking ongoing development in an organization of your choice or your own place of work if appropriate.
Based on the above scenario, you are required to complete a report that should include the following:
Critically evaluate how your own abilities, skills, and competencies meet the employer expectation of professional skills required for a selected job role in a specific organization including the most appropriate developmental approach and a range of learning theories to develop personal and professional skills for that specific job role. At the same time, you will have to consider evaluating the importance and benefits of on-going professional development for different stakeholders and the associated professional skills and competencies requirements within a specific organization.
Produce a comprehensive development plan that sets out clear and achievable targets to enhance chosen skills and competencies as well as the strategies and outcomes of learning and training within a specific work context.
Task B:
Scenario and Activity:
Having decided to move up the career ladder and applied for some supervisory roles in the hospitality industry. You have been invited for an assessment day for the position of restaurant supervisor in a local hotel.
The assessment process will be an oral interview and written reflection. In order to complete the role-play task, you must be in groups of four where you take in turns to interview each other. The interview questions are below. You will have to answer the questions orally and submit a written answer as evidence of the interview.
Based on the above scenario you are required to:
Undertake a job interview for the position of restaurant supervisor (Role Play). Interview questions (write the answers to the interview questions and
Why would you like to become a restaurant supervisor?
What kind of skills you possess you to think are required in this role?
What previous experience do you have in relation to this position?
What do you think your weaknesses are?
After the interview, you are required to produce a detailed and coherent critical reflection of the interview process which should highlight your key strengths and weakness as well as the obstacles and challenges you overcame during this process.
Learning Outcomes and Assessment Criteria
| Pass | Merit | Distinction |
| LO1 Explore the importance of on-going professional development and self-directed learning to enhance professional identity and career opportunities |
LO1 LO2 D1 Critically evaluate own skills and competencies to meet the employer expectation of professional skills required for employment within a specific job role |
|
| P1 Examine the key benefits of on-going professional development for different stakeholders within a specific organisation
P2 Investigate professional employer expectations of skills and competencies within a specific organizational context |
M1 Evaluate the importance of on-going professional development and the associated professional skills requirements within a specific organizational context | |
| LO2 Assess own skills, competencies, and the different learning and development approaches | ||
| P3 Assess own abilities, skills, and competencies for a specific job role
P4 Review a range of learning theories and approaches used for personal and professional development processes |
M2 Evaluate own skills and competencies and the most appropriate developmental approach to develop personal and professional skills for a specific job role | |
| LO3 Design a professional development plan, within | D2 Produce a comprehensive development plan that sets out clear and achievable targets, strategies, and outcomes of learning and training within a specific work context | |
| a specific work context | ||
| P5 Construct a | M3 Provide a detailed | |
| development plan to | development plan that | |
| enhance chosen skills | applies to underpin | |
| and competencies within | learning and | |
| a specific work context | development theory, in a | |
| specific work context | ||
| LO4 Demonstrate a range of service industry and transferable skills for a job application |
D3 Produce a detailed and coherent critical reflection of an interview process and own abilities during this process |
|
| P6 Undertake a job interview for a suitable service industry role
P7 Review key strengths and weaknesses of an applied interview process |
M4 Evaluate a job interview process and the obstacles and challenges to overcome | |
