n your view, what is the difference between a policy, a rule and a procedure. Give examples when possible…
In order to get your max amount of points you will post two (2) threads, your original posting should be no less than 200 words of written content, and your other classmate posting no less than 100 words. Please check your grammar, spelling, and if you use other sources other than your own words; make sure you cite APA format.
What is the difference between policies and procedures?
What is a policy?
Policy vs. procedure. It’s important to understand the difference.
Policies are a set of general guidelines. They outline your organization’s plan for tackling certain issues.
The purpose of policies is to communicate an organization’s values, philosophy, and culture. They include, but aren’t limited to, the following:
What employees can expect from the organization (employee benefits, vacation policy)
What the company expects from employees (code of conduct, confidentiality agreements)
What customers and the community can expect from the organization (customer service policies)
Effective policies also lay the foundation for a healthy work culture. Maybe you’ve seen firsthand how policies influence culture, communicate expectations to employees, and guide day-to-day operations. And maybe you’ve seen the adverse effect of neglected policies.
Good policy is more than just a list of rules. It should show employees the purpose behind their jobs and provide ways to measure success. What makes a good policy?
Clear, concise, and simple language
Explains the rule, not how to implement the rule
Easily accessible by staff at all times
Represents a consistent, logical framework
What is a procedure?
After establishing your organizational policies, procedures are the natural next step.
Policies set some parameters for decision-making but leave room for flexibility. They show the “why” behind an action.
Procedures, on the other hand, explain the “how.” They provide step-by-step instructions for specific routine tasks. They may even include a checklist or process steps to follow. But at the very least, your procedures should outline the following information:
Who is responsible for each task
What steps need to be taken
Who the responsible party reports to
Let’s look at an example, requesting vacation time, to better understand the difference between policy and procedure. The vacation policy determines how much PTO an employee is eligible to take. The procedure lists the steps involved to get PTO approval, or what factors determine who gets priority days off.
Establishing procedures ensures that employees know what to do and keeps your organization running smoothly, even when key employees are out of the office. What makes a good procedure?
Clear, concise, and simple language
Addresses how to implement policies
Takes user insight into account
Providing options when feasible, not unnecessarily restrictive
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