NOTE: Be sure to provide quality management-based support for your answers below by using specific informatics-base data obtained from the case study.
How did developing a process map of the current discharge process help the team get started? How was the staff involved?
What was the most important tool for determining the critical drivers of waste and variation?
Identify factors that contributed to process variation in the discharge process from the discharge order to the patient leaving.
What specific changes were made in the sub-process of the discharge order to the patient leaving as a result of workflow analysis?
What specific changes were made in the sub-process of the patient leaving the hospital room to the computer showing the bed as available as a result of the workflow analysis?
